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Frequently Asked Questions

  1. What if the product I require is not on your site?  Answer:  Contact us at info@filtrasupply.com because it is possible we actually carry it, or if not, so we can add it to our development list
  2. What is your shipping policy?  Answer: Click here.
  3. What is your return/refund policy?  Answer: Click here.
  4. How do you use my information?  Answer: Click here.
  5. Do you offer free shipping?  Answer: Most orders over $49, after all applicable discounts, will be eligible for free ground shipping.  Some items are not eligible for ground shipping and therefore are excluded from this policy.  We will make every attempt to indicate these items in their respective product page descriptions.
  6. What if I order the wrong product?  Answer: Contact us at info@filtrasupply.com.
  7. What if the product I receive is different from what I ordered?  Answer: Contact us at info@filtrasupply.com.
  8. What if the product I receive is covered in ectoplasm?  Answer:  Contact the Ghostbusters.
  9. What is the meaning of life?  Answer:  Contact Jesus.